Rental FAQs

How much does it cost to rent your space?

Thank you for your interest in The Cross for your upcoming event! The cost of renting our space varies depending on several key factors. These include the specific rooms or areas you wish to rent, the AV requirements for your event, the number of days the venue will be in use, and the catering choices you make.

Each event is unique, and we pride ourselves on providing a tailored experience that meets your specific needs. Whether you’re interested in our grand ballroom, smaller ballrooms, breakout meeting rooms, or a combination of spaces, we work with you to create a package that fits your event’s scale and style. Additionally, our state-of-the-art AV equipment and full-service kitchen offer a range of options that can enhance your event, from basic setups to more complex arrangements.

We would love the opportunity to discuss your event in more detail to provide a more accurate quote. Please feel free to fill out our rental request form, and we can arrange a meeting or call to go over everything you need and provide a personalized estimate.

Looking forward to the possibility of hosting your event at The Cross!

Where can my attendees park?

Typically, for convention center events, we recommend the Casino parking garage right across the street. There is a cross walk with walking signals for safety. On most arena events our lots are paid lots, and are also further away from the ballroom or meeting room entrance.

Where do we enter on the day of?

Your event manager will let you know what entrance to use for the day of your event. It will be the one that is closest to your reserved space! Some exceptions will apply if there is a show happening at the same time for security reasons.

Can we bring in our own catering? 

No, we have a full kitchen that will accommodate your food and beverage needs including special dietary restrictions!

Can you provide audio/visual equipment?

We do have audio/visual equipment and services available, including TVs, projectors lights and mics. We can also rent anything that we may not yet have. We’ll have a tech scheduled during your event as well to make sure that things run smoothly.

Do I have to come early to set table settings and/or tables in general?

Only if you have “personal touches” for the tables! Our operations crew will have the room set based on the layout that you will approve ahead of time and our catering team will do the basic place settings.

Do you have a place where I can drop things off the evening before to store overnight?

Unfortunately we do not have ample storage options and cannot guarantee that we would have a safe/secure place to store your items unless it is reserved and paid for ahead of time.

Are there any ATMs at Cross Insurance Center?

There are two ATMs located in the facility. One is located in the Hammond Lumber Company Entrance Lobby across from the Box Office. The second ATM is located through the Renewal by Andersen Entrance on the left side of the concourse.

How do the food and beverage discounts work?

Room rental for one event day is discounted based on the purchase of food and beverage (excluding the 20% Management Charge, 8% Sales Tax, where applicable, and Cash Bar).

The rates are as stated below:
a. $10,000 F&B: 25% off Room Rentals
b. $15,000 F&B: 50% off Room Rentals
c. $20,000 F&B: 75% off Room Rentals
d. $25,000 F&B: 100% off Room Rentals
Can I bring in my own food and drinks?

Cross Insurance Center policies prohibit any outside food or beverage in the facility. If a patron has a medical reason that requires them to bring food or beverage, they can request approval from our event managers. Please call 207.561.8300 to connect with our events department. Requests should be accompanied by a note from the patron’s doctor.

Empty, refillable water bottles are permitted. Water fountains can be found at Sections 117 and 103 on the concourse.