Client Evaluation

Was your sales and event manager knowledgeable and responsive to your inquiries as well as responsive and able to assist you during your event?

Did the event/security staff present themselves in a professional manner?

Did the set-up/housekeeping staff present themselves in a professional manner?

What was your overall impression of our staff?

The staff at the Cross Insurance Center are committed to bringing you, your organization and your guests the best possible service!

Please take a moment to rate your satisfaction on a scale of one to five, where 1 = Poor, 5 = Excellent and N/A is not applicable.

Company / Group Name*
Client Name*
Event Name*
Event Date(s)*
Email*
How did you hear about the Cross Insurance Center?*
- Social Media
- Website
- Radio
- Internet Search
- I do not recall
- Colleague/Friend/Family
- Other
Other
May we use your comments for future promotional purposes?*
- Yes
- No
Would you like to receive additional information about upcoming events?*
- Yes
- No
Do you survey your event attendees?*
- Yes
- No
Can we contact you for a copy of your survey results?*
- Yes
- No

Management / Facility Staff (5 – Excellent, 4 – Very Good, 3 – Good, 2 – Fair, 1 – Poor)*

Food and Beverage (5 – Excellent, 4 – Very Good, 3 – Good, 2 – Fair, 1 – Poor)*

Audio Visual Services (if applicaple) (5 – Excellent, 4 – Very Good, 3 – Good, 2 – Fair, 1 – Poor)*

Overall Assessment (5 – Excellent, 4 – Very Good, 3 – Good, 2 – Fair, 1 – Poor)*
5 4 3 2 1 N/A
What was your overall satisfaction with the CIC as a facility?
How likely are you to recommend the CIC to a friend or colleague?
Which factors are most important to your event?*
Are there any staff members you wish to recognize?*
For any score less than excellent, please describe how we can improve.*
General Comments

	5	4	3	2	1	N/A
What was your overall satisfaction with the CIC as a facility?
How likely are you to recommend the CIC to a friend or colleague?