Box Office & Ticket Info

TRUSTED CHOICE BOX OFFICE at CROSS INSURANCE CENTER

Trusted Choice Box Office at the Cross Insruance Center is located at 515 Main Street, Bangor, ME 04401.

HOURS OF OPERATION

Monday - Friday 10:00 AM to 5:00 PM

Trusted Choice Box Office also operates with different and/or additional hours on most event days. Hours are subject to change. 

During on-sale dates/times, the Trusted Choice Box Office at the Southwest Entrance will become the main box office to purchase tickets*

TICKET PURCHASING INFO

There are no refunds and no exchanges on any ticket purchased for a Cross Insurance Center concert, game or event. In the event that a show is canceled or rescheduled, please contact the original point of purchase.

Ticketmaster  is the official ticketing service provider for the Cross Insurance Center. The venue  cannot  confirm the validity of, or be responsible for, tickets that have not been purchased directly from the venue Box Office, Ticketmaster or stated ticket outlet.

For additional information or questions, call the Cross Insurance Center Box Office at 207-561-8333. *Tickets cannot be purchased through this phone number.

CHARGE-BY-PHONE

Call 800-745-3000.
Please be sure to notify the ticket seller of any special accommodations needed. 

ORDER ONLINE AT TICKETMASTER

Ticketmaster is the official ticketing service provider for the Cross Insurance Center.
Click here for online ordering, or access through Ticketmaster.com/cicbangor. 

Additional fees may apply when purchasing online through Ticketmaster*

PAYMENT ACCEPTED

The Box Office accepts Cash, MasterCard, Visa, American Express, and Discover. All Sales are Final. No refunds or exchanges.

WILL CALL PROCEDURES

Will Call tickets may be picked up at the Box Office beginning 2 hours prior to the event. Picture ID and credit card used for purchase are required for pickup.

GROUP TICKETS

There are various shows and events throughout the year that offer group discounts. The number that is considered a group varies on a show-by-show basis. If you are interested in purchasing group tickets for an event, contact the group sales department at 207-561-8311. 

AGE REQUIREMENT

All individuals must possess a valid ticket for entry into the Cross Insurance Center. Children under two (2) years old are admitted free of charge for most events, as long as they sit on a lap. Please note specific events require children 12 months or older to possess a ticket and will be noted within event details.

Pricing stating "Seniors" refers to patrons 65 years or older.

For additional information or questions, call the Box Office at 207-561-8333
*Tickets cannot be purchased through this phone number.

SPECIAL EQUIPMENT & SERVICES

We want you to have the best time possible while visitng our facility. For special services and/or equipment needed during your visit, fill out our online Guest Services Equipment Request Form.